Privacy Policy

369 Cloud & Media Solutions
Last updated: February 2026

‍369 Cloud & Media Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights related to that information.This website is intended for service-based businesses in the Chicagoland area.
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Information We Collect
‍We collect personal information only when you voluntarily provide it to us.Information you may provideWhen you use our “Still Have Questions” form or otherwise contact us through our website, we may collect:Your nameYour email addressThe message or question you submitWe do not collect sensitive personal information.
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How We Use Your Information
‍We use the information you provide solely to:Respond to inquiriesCommunicate about our servicesProvide requested information or next steps related to our offeringsWe do not sell, rent, or trade your personal information.
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CRM & Third-Party Processing
‍Inquiry data and communications submitted through this website are processed through our client relationship management system, VidLead Studio, which is a relabeled version of GoHighLevel.This platform securely stores and processes inquiry information on our behalf and is used only for legitimate business communication related to our services.
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Website Analytics
‍We use Webflow Analyze to better understand how visitors interact with our website and to improve performance and content.Webflow Analyze may collect:Page views and traffic sourcesDevice and browser typeGeneral location data (city or regional level)Aggregated usage behaviorThis data:Is anonymous and aggregatedDoes not personally identify visitorsIs not used for advertising or retargeting purposes
CookiesWebflow Analyze may use essential or analytics cookies to function properly.These cookies:Are not used for advertising or cross-site trackingDo not collect personal informationHelp us understand overall website usage patternsYou may control or disable cookies through your browser settings if you choose.
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Media Hosting & Client Content
‍For active clients, final edited versions of full business interview videos and full client testimonial videos may be hosted on third-party platforms such as Vimeo for viewing and sharing purposes.Review, approval, and download access for client video content is provided through our client platform, VidLead Studio (a relabeled version of GoHighLevel).Public website visitors do not have access to client media unless it is intentionally shared by us for portfolio or marketing purposes, or unless otherwise agreed in writing with the client.
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Data Security
‍We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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Your Rights
‍You may:Request access to the personal information we have about youRequest correction or deletion of your informationWithdraw consent for future communicationTo make a request, please contact us at info@369cloudmedia.com.
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Governing LawThis Privacy Policy is governed by the laws of the State of Illinois, United States.
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Contact InformationIf you have questions about this Privacy Policy or how your information is handled, please contact us at:info@369cloudmedia.com