369 Cloud & Media Solutions values your privacy and is committed to protecting the personal information you share with us. This policy describes what information we may collect, how we use it, and the choices available to you when interacting with our website, contact forms, scheduling tools, and related services.
Information We Collect
We may collect the following categories of information when you use our website or contact us:
- Your name, email address, phone number, and business details when you submit a form, schedule a call, or contact us directly.
- Project-related information you choose to share, including service needs, goals, media preferences, and related business context.
- Technical and usage information such as browser type, device type, IP address, pages visited, referral sources, and general site interaction data.
- Information submitted through third-party tools we use for communication, CRM, analytics, scheduling, media delivery, or payment workflows.
How We Use Your Information
We may use collected information to:
- Respond to inquiries and communicate about our services.
- Schedule calls, proposals, projects, and client onboarding.
- Deliver video production, brand strategy, and related service work.
- Improve our website, messaging, and service experience.
- Maintain records of communication, agreements, payments, and project activity.
- Send relevant updates, follow-ups, or service-related notices.
CRM & Third-Party Processing
We may use trusted third-party platforms to manage inquiries, communication, scheduling, payments, and client workflows. These may include CRM systems, scheduling tools, payment processors, cloud storage providers, or media delivery tools. Information submitted through this website may be stored or processed inside those systems to help us operate our business and serve clients efficiently.
Website Analytics
We may use analytics tools to understand how visitors use this website. These tools may collect information such as pages viewed, time on site, referring websites, broad location data, and device or browser information. This helps us improve user experience, content clarity, and site performance.
Cookies
This website may use cookies or similar tracking technologies to support analytics, site functionality, and user experience. You can usually manage or disable cookies through your browser settings, though doing so may affect how parts of the site function.
Media Hosting & Client Content
Our website or service workflows may include embedded media, hosted videos, externally delivered files, or client-related content. When media is hosted through third-party platforms, those platforms may collect limited viewing or technical usage information according to their own privacy practices.
Data Security
We take reasonable steps to protect personal information through secure tools, controlled access, and established service providers. No online transmission or storage system can be guaranteed to be completely secure, but we work to use practical safeguards appropriate to the nature of the information we handle.
Your Rights
Depending on where you are located, you may have the right to request access to the personal information we hold about you, request corrections, request deletion, or ask questions about how your information is used. To make a request, contact us using the information below.
Governing Law
This privacy policy is governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
Contact Information
If you have questions about this policy or how your information is handled, contact: